FAQs

Frequently Asked Questions

If you can not find the answer to your question here, you may call or email us with your question at:


How do I connect with a Psychic Advisor?

If you already have a membership you can simply call our Main Number 800-892-6982 . You will be prompted to enter your membership number which is your area code, telephone number and 4 digit pin you choose when you signed up.

Not a member yet? Click Here to get started!


How do I add more time to my account?

If you are already a member, you may call 800-892-6982 and follow the menu prompts for existing members. Then you can use our automated system to add more time to your account, or connect to customer service for assistance.


How do I update/change my membership info?

Our customer service team is avaliable to help you update your membership info. Simply call 800-892-6982 then follow the prompts to connect to one of our representatives.


Must I use all the time I have purchased for one reading?

No. You may use as little or as much time as you wish up to the amount you have purchased. You may spread your time over separate calls.


How do I know which Advisors are available; may I choose one, or do you select one for me?

Browse our list of amazing Psychics Our Psychics. There you can read our psychics bio and see what other customers are saying in thier reviews.


I lost my membership number. How do I get help?

Your membership number is the area code, telephone number and 4 digit pin you choose when you signed up. For further assistance call customer service 800-892-6982


How do I receive a refund?

We are fully confident that you will have an amazing experience here at Psychic Stars. Here is our Satisfaction Guarantee (click for details)


What are the methods of payment?

Visa, Mastercard, American Express and Discover

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